Vernon Grigg
★★★★★
Manhattan MRI provides exceptional imaging services, earning high praise from clients for its professional and caring staff. Patients appreciate the facility's modern equipment, ensuring accurate and efficient diagnoses. The comfortable and clean environment helps alleviate any anxiety, making the overall experience positive.
Great customer service, very friendly. The technician explained the procedure and made feel at ease
I had a very good experience with Manhattan MRI. They have a kind and patient staff, good for people with a bit of claustrophobia. The office is clean, modern and comfortable. Jazz, the technician, was great.
Amazing in every way - thorough, organized, kind. Would highly recommend!
Great team nice people. Ez process. Would recommend
Amazing facility! So posh inside- I was in and out and wasn’t late getting back to work!
Amazing facility, great team and staff, very clean, very efficient! Could not recommend them more!
This facility was the location of my 5th MRI this year, and I was somehow still impressed by the service. The office ensured that my insurance was approved before continuing with the booking. All the staff and techs were lovely and the appointment itself went seamlessly. The amenities in the waiting room were great and even the jewelry baggies offered in the changing rooms were clearly a thoughtful addition, but what made me very happy to see was this clinic giving patients the MRI CD without needing to request it beforehand.
I also feel that one of your employees deserves recognition: Regina handled 1. calling me right away to offer another slot after ZocDoc doublebooked me at their office. 2. Calling to confirm my insurance was approved 3. Letting me know I could snag an even earlier appointment 4. Checking me in the day of 5. Also being the tech to prep me for the MRI. Regina is more than an asset to your clinic - as the face front of the practice for most patients, she is setting a gold standard of bedside manner and expectation of care when they first walk in, and that effort, when fulfilled spectacularly, should be validated duly.
Glad clinics like this exist in NYC still.
Customer service the best !!
Thank you Regina
Had the best experience from beginning to end highly recommend
Very satisfied. Great front desk staff. Easy to schedule. All expectations met.